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Luckily I still had the receip of the lights, the hangers were bought the following week. Bought a TV. I DIDN'T !!!! IT NEVER WORKED!!!! I ordered something for instore pickup & returned it at the store on tues nov 27 2pm. I really needed my money back. She was treated horribly and accused of pirating the CD by an associate named Sam at Wal-Mart Irvine Von Karman. Not happy with a recent purchase I bought online went to return pants that were too large and said I had to return to third party. Frustrated, I really do not want to have to smash it with a hammer. When i told the 2nd shift manager, who i believed was a cashier, how my husband purchased them for me 2 weeks ago & when i saw them i just riped tags off & threw away since any pants size 4-6 from walmart have always fit but these were too big she looked at me like i was a liar, told me she was too busy & i would have to come back in morning, although she was standing at the self pay registers not doing anything and there was only 1 person checking out & was not having any trouble. I don't see this in Walmart policy. Walmart or Vizio. He asked when I was in the store, what was I wearing and then pulled me up on their video. Did not buy the extended warranty because it doesn't seem to work. AND I HAVE ALREADY ENCOURAGED MY FRIENDS AND FAMILY TO USE A DIFFERENT WALMART. I go to non-costumer service and the person at the counter can't think for herself, and tells me that there is a no food return policy, there for the stinking/spoiled pork I bought and brought it the store to prove I did buy it there and that it was spoiled. Wal Mart Said 2 Times They Would Give Me A Refund ($45.00) & In Over A Month It Hasn't Happened & I Haven't Heard Back. I am now taking my business elsewhere. Called Walmart spoke to Bianca, she informed me my options were return it and they would replace it, however they were out of stock. Three worked, one did not. I had bought some diapers for 37.97 earlier today and my son lost the receipt as we were walking out. Heres the thing. Walmart is becoming the place not to shop. Anyway just wanted to add my two cents. So I brought it back to Walmart With my receipt and they said the return was denied. I received box from fwd Ex today, I was sent many items i never ordered and want to return. So they treat everyone like your a thief. Yep, this sucks. Lol. I to on a fixed income,and bought a tablet, over a $100.00 all I want is it too be replaced. Can I return it even if I opened it? Corporate did nothing !! Terrible customer service too!! And of course, no managers available to help! My girlfriend purchased an air mattress from.Walmart in City of Industry Ca. Walmart is losing business to amazon , now you know why. Bought an rca tablets for my daughter weeks ago,we opened it days ago and the screen is cracked.. What am I to do?? I never had any problems returning anything at Walmart as long as I abide by the store policy. I couldn't find my receipt and now they require a receipt for all returns.. poor customer service. It had never been opened. I said it was an exchange. There was nothing wrong with the merchandise they just didnt want to give me the money. ... 3G or 4G. Usually I just put whatever I need to return in a cart before entering the store , so its not like I'm just carrying in stuff freehand. Frustrated. We purchased a Christmas gift our grand daughter. I brought my defective airpods back after 18 days with receipt and they wouldn't exchange or refund. Will be the last time I buy anything at Walmart! In fact I was laughed at for thinking they would help me. I have some clothes to return, when this section will be open. It's easy and may allow you to complete your return without coming to the store. I work at the customer service desk and after reading some of the comments I have to say something . Just seems to take forever for walmart to give your refund back. I bought a phone from Wal-Mart and the sd card slot broke so I returned it now the new one I got from the return did the same thing. To make our shopping experience much easier? This is my idea, I have not seen anyone else suggest it. attempted to return a pair of ladies short and was told that. Why are they doing this. All items have tags on with prices I paid. No, can't do that. Just not happy having to send a computer in Ive had less then a week. Omg Went To Walmart To Purchase Tshirts And Shorts For My Adult Son I Purchased Over 300 Dollars I Wasnt Too Sure Of His Real Size So I Purchased 2 Of Each Item One Xlt One 2xt Not Cheap Shirts Either Well Turned Out I Needed To Return Either For Wrong Size Or Didnt Like I Had No Idea They Werent Taking Returns Nowhere In The Store Did It Say That I E En Told The Register Person I Was Buying 2 Of Each And Would Be Returning The Other Did She Mention No Returns ...nope Im So Disgusted Im Out 190 Dollars Until They Feel That I Can Return How Will I Know When That Is ...ugh I Also Had Purchased At Kohls The Day Before And Was Able To Return Come On Walmart Get With I Need My Money Back. mentally challenged sister, working and at one point 2 jobs. (yellow vested) employee was quit perturbed the transaction was taking place. This is what Walmart has come to. I had gotten a new credit card within 30days and cut up my old one becouse it expired. "Any items that were temporarily not permitted for return and were purchased between April 20 and June 15 can now be returned though Sept. 15 with a receipt. it was marked down to $523.00 after tax if I had been refunded I would have gotten back about $190.00 dollars. She said read the sign, new store policy, they have a tiny sign only at the return counter. An accident report was filled out at the store. I have a barcode system to prevent return frauds contact# 414 544-0751. $214.00 is NOT a donation for you to use as you like. Class action lawsuit, anyone? why did the first offer they emailed with work, but not the second time? I'm very upset and dissatisfied with Walmart and will not be returning to this location. Everytime i go there it is some kind of bologna. According to both store managers this policy took effect AUGUST 2018. LUCKILY I can afford to buy another pair from you but now I have a $50 pair of boots and have to wait for my money!!! No. Each bra was $14.94 and the total purchase was $48.52. Now they won't exchange it. Yes, it had a damaged screen. Since I bought it from the store why would I go online to check return policy for this specific item? I paid originally with a gift card, he said I couldn't get cash that I had to have the $19.98 put on a giftcard. Wal-Mart Cin.Ohio, on Ferguson is always happy, courteous, and friendly to customers. Well this should piss a lot of people off beside's me. This dinosaur game system wasn't it. All had tags and my receipt of purchase and they wouldn't even open the bag. This is absolute nonsense! couldn't try them on. Walmart does not have to return your stuff with or without a receipt, states that in their policy. While I was at the..., two different times people came up to the desk for a cash refund & no receipt. (MARIE) act like they do not want to be there. when she returned home it donned on her she never got to even open her tablet yet as she was waiting for internet to be hooked up in the days before falling ill. it took her a couple of days to get some one to hook up her router and so about three weeks after her purchase she finally gets to watch the untelevised religious programs that her church streams. As for the dvds and games, if its opened you can exchange it for the same thing and that one has to be opened before leaving the store. I let her know that is not what your policy states,I then show her the policy on my phone she then tells the rep go ahead and do the return WTF. Our whole family is disapointed. Even though you have a receipt, the merchandise in the same state of package, the way they sold it to me. Hello I Just Have A Question , For Return Policy To Wal Mart Store , I Was Bought A Tennis Shoes For My Mother, But A Tennis Shoes Was Not Fit Her Feet Very Well, So I When Back To The Wal Mart Store The Next Follow Day And Try To Return Them, @ Customer Service Exchange Or Return In Side The Wal Mart Stroe , But The Customer Person @ The Wal Mart Store, She Was Tell Me That They Can Not Except Any Return Itemp ,right Now On News Policy Of Wal Mart Store???? Clothes I bought them an there to big! But in case I didn't find anything, I took the only 1 white pair of sandals I found. This is a pretty bad return policy. I am contacting my attorney later this morning. Walmart just isn't the place it used to be. Used it once but hated it. Are you kidding me?? It is sad to see them implementing and extending this Covid return policy as it makes no sense! I purchased a smart talk phone from Walmart with a SIM card pre-installed. Know that! Even though I pointed out the policy hanging on a poster, you said that wasn't the policy. The first lady said no problem, they could give me in-store credit because the total is under $25.00, but I had to have my ID, and didn't have it right there with me. They shipped another one (over a week later), which didn't work. Could the Coronavirus not live on those items as well? Please Do Not Purchase From My Goods- There Re So Many Other Companies Such As Amazon, Etc, That Treats Us With Respect And Does Not Try To Rip Off The Customer. Walmart you are on my last nerve with your return policy! Obviously you areally a Walmart employee. Before the policies get "better", they are going to get worse. i went to walmart at 7 am to buy scrubs for a job i'm very excited about. come back no we cannot return this, the serial numbers do not match up. But I was told that a 20% restocking fee would be deducted before refunding my money. I then called customer service and they told me that I cannot return it even with a receipt because I bought it with a store credit. The rugs are intact and still rolled with all their paperwork. You can ride this up the corporate ladder all you like and more than likely, nothing will change on this front. When trying to return and get refund was told only could exchange which I did after thinking i decided wouldn't work for me again. I would logically say a store credit would save face for Walmart here, but no. I'm not going to be out $89 waiting for the Coronavirus to find a vaccine and it cure before the return policy goes back into effect to where I can return it but find out it took 18 months to come up with a virus cure and be outside the return window policy, She told me that they most likely has been discontinued from there. If something don't work out you can actually take it back not like Walmart!!!! But this does not make sense to have to return an UNOPENED camera within 15 days as the item is not tampered with in any way. Where is my warranty information? I took it to another local Walmart who wouldn't accept it, pointing at their barely legible piece of paper on the counter, because it was 'apparel'. Their return policies are completely fraudulent! Of course, the tablet worked fine for the first two weeks--it was all downhill after the 14 day mark. Walmart has no problem taking your cash, which very well may be infected and they are handling that back to customers, but they can't take a brand new item back. So, on 8/27 I ordered a laptop online for in store pick up. So why did it give me the return option online to return in store. They can't sit and check it 24/7 so maybe it came 2 hours before closing but management didn't see it until hour before. However, I did not do the even swap because the first shelf system had five particle board panels. screw walmart. I've been a loyal Walmart customer for many years and this is the way they thank us . Won't shop Wal-Mart anymore. So now I have to make two more trips to exchange my product as much as I a shop at walmart this is unexceptionable. People need to stop expecting rules and guidelines be broken just because you said so. When I tried to return they said sorry 15 day return policy ( it was day 20 that I tried to return it). To get started on a repair order, feel free to click on the “need it fixed” link to the left. I had went to return it at another Walmart and they said as long as I returned it to the Walmart I bought it from they could look it up and return it. I bought a DVD player and when I got home my husband went to set it up. One of the prongs broke off the plug. Been buying computers there for over 15 years and that's the first time I've ever gotten 2 bad ones in a row. She didn't even know what to do. I had a valid receipt and it was within the 30 days returned rule, but still no refund. I'm bringing EVERYTHING BACK that I've purchased since Easter. BS, they knew there was Covid when they sold the items. Bought 3 hp printer cartridges for my office..they were not the right size totaling about $150 but lost the receipt and payed cash. They were a "limited edition" but nothing special Hanes brand. This was my last purchase from Walmart. Oh I'm sorry with electronics you have only 14 days to return. That isn't the way anybody should conduct a proper business. Shame on selling a defective fire alarm guys! Which is what I wanted didn't want the cash not my fault the games break were always having problems with them. I find it to be a cheap and lowdown way to treat customers who $40 might make a big difference to them. Corporate policy says, no receipt and value is under 25$ You have option of cash or gift card. Im just getting a lawyer. If you do not have cash to throw away do not buy a phone or any electronic from Walmart....go to a reputable store and pay more and in the long run you will save money. I am super angry not only did I forget a bag of stuff late at night which was not located Walmart sold me a tv and will not take back no receipt 300$ also a tablet very slow when it works. I, too, tried to return two pairs of pants and CS said cannot do a refund until the pandemic is over. I went back to Missouri in Jan and picked him his girl friend and my grand kids up, in the process I took the items back to Walmart and the person there offered me a gift card I said ok even through I could have gotten cash. We recently had twins and buying formula is a huge expense. Unfortunately the fitting rooms were closed leaving me with only 1 other option to go ahead and buy the clothes, keep the receipt and from there return/exchange whatever didnt fit which ended up being close to half the clothes I bought her! The refund was $32.54. She stated they could give us a voucher for a discount to purchase another battery. The only reason for this is so Walmart can keep the money in their account for as long as possible. In El Cajon Califofnia, the local Walmart inside the Parkway plaza Mall is a joke. On the airbed return front, what happens if they were wearing something that gave you an allergic reaction or something else you don't want? I was then informed if the item is less that $25 they will do an even exchange only. But when we brought back all that didn't fit they said we couldn't return?!!! Remember to call Corporate office not customer service to get things handled! They really dont know what is going on in customer service. Bought food items (produce, cereal, snack bars, etc...) at the Wrightsboro Road location in Augusta, GA. Bought a pair of cargo shorts today. We bought a router. I asked if I could see it to make sure he was the manager. thank for you help, Walmart needs to be more clear about what can be returned they don't tell u when im buying products like smart tv or ps4 its bad business. Besides that, ALL OTHER RETAILERS are allowing returns and exchanges on clothing! It would just be nice to see some honesty once in while. Now it looks like I'm stuck with this smaller one and I'm boiling hot, I am disabled and ill! lol. This cannot be right. I was not informed at point of purchase that it would not be refunded. Here in N.C. they act like you stole the merchandise if you don't have the receipt and refuse you an exchange or gift card if the value is above $50 ! They very intelligent managing with out shop returns allowing some products and nothing return amount.I am going to approach lawyer to see what walmart, fedex answer my request. What is the purposes of refusing returns yet NOT enforcing masks. My son was in the hospital in January, prior to the announcement of Covid in MS. "Something happend after playing the perfectly performing PlayStation. Never received a refund for the movie Fences ordered and pay for several months ago. I bought my 9yr old grandson 5pk boxers got home I pulled one out put it up against his waistline wouldn't stretch to lineup returned with receipt customer service wouldn't return or let me exchange very disappointed, Walmart provides the items for healthy Benefits with my UHC medicare program. No open cans, just the wrong product. I was in Wounded Warrior Gear, Would I technically have a lawsuit? He used the returned items and stated that one of the tents was missing a screw. Bought a pavilion gtx 1650 laptop on sale for 589 as a gift in november, my brother decided he wanted something more powerful after using it on xmas day so the next day I took my original receipt to the store I bought it from for a refund. Did you know a fan is an air conditioner? I think the 25$ limit on returns is ridiculous!! I have some things to return for order number Please send what I need to return to I do not have a printer at home and need to print it at work. I said sweet ! This is not a tiny mom and pop shop this is the strongest retailer around and all of your petty problems are lost pocket change. Worst store and worst service ever !!!!!! I don't usually return food for many reasons, but I thought I had a K-Cup coffee machine and bought K-cups. Whether there was a sign or not, I googled the Wal-mart policy and it CLEARLY is not the same policy at the Southeast Fresno Walmart. So we decided to drain and and fix it but couldn't find the hole so we decide to bring it back. I purchased the wrong medication (Prevacid) for my brother which was $23.00, when I got home found out he needed Pepcid which was only $7.00. When I contacted [email protected], as suggested online, they told me to call mastercard. She told me I had to exchange it on the spot. Then i went back and another employee said to wait till this whole pandemic is over. Which didnt happen. Buyer beware! I purchases a fancy blood pressure machine from pharmacy department for almost $80. Oh they "don't have a direct line" Please give me your information so they can call you back within 4 hours. If it is a Exchange I believe you should be able to get the item for the same price as the Black Friday sale price. The reason there is such a shot time allotted on electronics is because the companies will not reimburse Walmart after that time period , The company is strict on that and I don't blame them . I took a picture of the posted policy so I can read it closely. Had the same problem Steven had and still not resolved. Even down to their hygiene is awful. I did not have a receipt, & was told I could not return it without one. They let my dumb ass walk in for the customer service person to tell me. The chess board was wrongfully folded lengthwise, instead of crosswise. When the two returned to their car my daughter couldn't start her car. But they are not hard to spot. I've learned my lesson... ...packs Tylenol 24. I returned an item I bought on Walmart.com to my local store today. The associates didn't know the policies they kept looking back at the mangers which didn't come and talk to me. LG Electronics is known for superior button assemblies that can last for years, making LG remotes one of the most reliable remote control products on the market. No discount for having to do it myself, and don't even think about telling me it's a courtesy to check my groceries. Of course, there was a line. I have my receipt but you won't take my items back because of virus LAME. My flight left at 530am from CA the next morning to my home in NC. 15 days for electronics!!! I'm disappointed. She is 55 years old with Lupus! It makes no seI live close to the Wisconsin border. This person stated that there was nothing they could do for her. Account manger I talked to said well idk what to tell you? He told me that I should refused to accept that the pick-up. I mentioned the issue I had in Kingman, and was told some managers instruct their workers to refuse certain returns, even if it`s against company policy. Ridiculous - I am returning over $250 worth of merchandise and like others, need that money back in my bank account. I opened the box and the tank was EMPTY!!!! "We have to verify the serial number on electronic purchases," the manager, now at the counter, said. I love leaving Walmart, except when it rains and I wore flip flops. Do not shop at Tample Pennsylvania Walmart they're the worst walmart ever! There are signs on the way into walmart stating what's happening. So they double dip. Just read another post that they didn't refund tax back to them. There are other stores, try to pull this crap that I read here at those stores and see how far it gets you. SMH Bad move WM. She said it plugs into the wall doesn't it? Both items are clothing and "Faded Glory" tags and stickers are attached. I never knew we couldnt return anything that has touched our body. So receipts are pretty much useless actually!! It was originally on a credit card but I received cash back. the code on the receipt is not pharmacy and there was nothing said when I bought it When are you lifting the ban? I have absolutely had it with all months redundant return policy at this time. I took the tablet to a repair shop and they wrote a letter saying it was defective and couldn't be fixed so I took that letter back to Walmart and they still refused to help me. And third, i returned many more items without a receipt and I received a gift card. To inform your clients of this NEW no returns during the CV. I called the Walmart store (because we live about a hour hour away in the mountains) and spoke to a store manager named Yvonne who was also rude to me and stated that ...do anything about helping my daughter and grand daughter. I am going to try again because I should not have to keep products just because the ladies at Beltway/I10 have an attitude about returns. This is a waste of space an things that you need to take back you cant. She just said no. When did this happen? I said I believe the clerk at the elctronics dept. I have a good mind to start shopping elsewhere! Sure hope these people rethink what they are doing. What? I think it's bull that their website clearly states you CAN return without receipt but their stores say otherwise. We're also following all applicable local ordinances that prevent returns of certain items such as those in New Jersey and Minnesota. I returned two items WITH a RECEIPT and wanted a gift card, rather than having the refund credited to my bank card (so I could buy some groceries immediately). Hands or "skin contact" by what i was told. Someone better take care of this right away. So angry,I bought a 55 inch TV from Walmart 3 days ago, it doesn't work. Thank you! Came home to find out the pants were too small on me so i decided to exchange them but the rude walmart employee said no and go online instead and hope for the best. She screams for her manager who said absolutely not. I want the $ refunded back to my son's credit card. The formula that my son is on is $50.00 a can and the Dr. Changed his formula, so of course we rushed out and bought the new formula and when I tried to get a refund or gift card for returning the old formula we were told not without a receipt. According to their website on multiple pages it says that if the debit card is not available a cash refund can be provided. Thu didn't have anymore so went back to custome service and different manager comes u questioning me, then she leaves and another comes up to me with an attitude saying the other Walmart lied and I couldn't have bought it from here and that where returning it. Return policies differ on different types of merchandise - if you disagree, don't buy the product. my brother was helping me as I am disabled. WE demand a refund of $62.95 back ASAP. She said making sure everything was still in the box. Thank you. and that she would cancel my first purchase. Customer Service told me it must be returned within 15 days of purchase and I must have the receipt. Never knew they could do that. They'll take action against the store who will follow through and ya may even get a little more than ya thought for your troubles! Walmart has been quoted on numerous occasions referring to starting your return online then laying out the new extension of time. I buy a headset, only one of its kind in the store for pc. Sorry, but not sorry some individuals need to get educated and learn some manners. What do I do with spoiled watermelon? Time to get over it. They also refused any sort of help. I ordered a 2 pack of special batteries but received a 700ml bottle of Head and shoulders shampoo.Since it was for pick up in the store I when to their customer service to return the shampoo. Finally, we offer you a complete and unabridged listing of original instruction manuals for your LG remote control product, as well as all the factory codes you need to reprogram or reset your remote. This doesn't make sense! I have a pair of pants that I have had for 3 months I can't return!!! We don't like to see our customers upset and inconvenienced. I have over $400.00 worth of clothes and I can't return them. I ordered 50 dollars worth of stuff and it was supposed to come before christmas now its valentines day. I've made a mistake and it is horrid to learn that Walmart of all coupon and discount stores isn't able to help me. This item could be put right back on the shelf and with everything else my brother is dealing with, I was outraged. I hung up with her thinking that explains it I guess but what is this world coming to ? LET ME HAVE MY FEW DOLLARS BACK !!!! So I waited and waited.. that I could return it so now I will have to make another trip there. Don't they check these items upon return? Stop being so rude to associates just doing their jobs. Will Walmart take back unused defective mouse traps? Pretty aggrevated considering it was 499.99. "We The People" need an Attorney that will challenge this ridiculous return policy! I will never buy another product from them again in a box wo opening it before I leave the store. they gave me the price of the item but not the tax I paid on the item. Waited well over a week. I agree, come on Walmart, I have atleast 100$ worth of shorts and swimwear, & shoes I can't return because of your outdated return restrictions, All you have to do is quarantine the stuff for 72hrs b4 putting it back on the shelf. Hope this helps... Oh let me tell you...you go to the vision center and if you are on medicare they will tell you that you are not approved. I'm just wondering when I can return a battery operated can opener?? If you are not returning the clothes why you are selling them. When I went for store pick up, I found that item is not the same as item ordered. 1,864 5h ago 67% 26:13. So the real issue is, when is it ever OK for anyone to treat people in such a way? For purchases over $25, you may choose a store shopping card for the amount of the purchase." Walmart, people are hurting and money is tight, make your policy more aware to your customers. This is utterly unacceptable! Once I received the package and inspected the curtains they were not what I expected. Customers touch those Items over and over again throughout the day. If someone electrocutes themselves by using a hairdryer while showering society would say it's that individual's fault for not using common sense. Someone should have to pay for hurting me and for not following 90 day return policy. I purchased a three of the Harry Potter Dolls in Denton, Tx - University store. On the packing slip it stated that I could return it for a refund but when I took it to the store, they told me I could only receive a store credit because I did not have the credit card that was used for the purchase. I'm going to try to return these extra p.j. Well i could not do that as it was not defective. I just bought this T.V through Walmart.com, an online purchase for cyber Monday.. I purchased a 40" Samsung TV online on the Black Friday sale. Same thing, went in with my granddaughter to get her summer clothes for something and they said we couldn't use the dressing rooms to just buy them, take them home to try on and bring back what we didn't want. It doesn't take that long either. Anyhow, I tried to EXCHANGE an electronic item recently. As far as clothes, shoes or anything I'm not allowed to try on, exchange or returned, I'm not buying. Apparently there isn't one. Has the worst customer service, they all look like they hate their jobs, not friendly at all..Their customer sevice desks needs a makeover on their attitudes .. I contacted the 800Walmart to see if the store would be able to look it up through the computer without the receipt through the credit card that I used to purchase it. Next day, went in picked it up, no problem. Have been trying to figure out where to follow-up on this second package but still haven't found a website address!!!! Just an FYI. I also asked if they could look up the receipt and told no no no. You are losing thousands of customers; I am now shopping at Target and find their clothing and service above and beyond yours. I'm sorry we can't help you and don't know why the store would tell you to contact us. Is Walmart going to honor returns that are past their policy timeline when they finally deem it is safe for them to once again accept returns? They still won't let me return them today August 1st.

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